Please note: All sale products are final sale and are not eligible for returns or exchanges. Promo codes cannot be combined. Only one promo code is allowed per order. The introductory subscriber promo code is good only on the first order that meets the respective criteria and is a one-time use only. Complimentary or "Free" items that are included in certain promotions may not be combined with other promotions.
CHOICE OF FREE MINI VOTIVE CANDLE ON ORDERS $50+
Receive a Free Mini Votive Candle sample on any online order of $50+ shipping within the continental United States. Limit one per order. Promo code not required. If selected votive becomes unavailable for any reason, Voluspa will update with a votive of equal value. Not transferable and not redeemable for cash or credit on previous purchases. Returns or exchanges on samples are not permitted. Void where prohibited. We reserve the right to end or change this offer at any time. Samples not available for purchase.
FREE MINI VOTIVE + FREE SHIPPING FOR JOINING OUR MAILING LIST
New subscribers will receive a promo code via email to use on their first online order of $50 or more, for orders shipped within the 48 continental United States. Not transferable and not redeemable for cash or credit on previous purchases. Returns or exchanges on samples are not permitted. Void where prohibited. We reserve the right to end or change this offer at any time. Samples not available for purchase.
CUSTOM 3 MINI TIN CANDLE TRIO GIFT SET
These custom gift sets are configured particular to the purchase. Since the configuration of these sets have been customized, they are final sale and are not eligible for return. Discounts may not be applied. As of now, custom gift sets are only available within the United States. Void where prohibited. We reserve the right to end or change this offer at any time.
ORDER PROCESSING TIMES
Typical order processing times are between 1-3 business days.
Holiday (BFCM Nov. 20-Dec 23rd), promotions and sales, etc.; processing times will increase. Please expect orders to process within 2-4 business days
UPS Ground Shipping will take anywhere from 1-6 business days, based on location. More information about shipping can be found here
Voluspa.com continues to accept and process online orders. Our customer service team is available (while working remote) to answer any questions M-F 8:30AM – 4:30PM PST. Please send inquiries to firstname.lastname@example.org, or call by phone at (855) 498-0402. We kindly ask for your understanding and patience, as we navigate this ever-evolving situation.
OUR POLICY UPDATES
Due to COVID-19, some of our policies have been updated.
Our return policy will be extended to accept returns past 30 days for in-store and online purchases.
For information on online returns, reference our Return Policy.
We will continue to offer Free returns.
Please visit out FAQs Page for commonly asked questions related to COVID-19 and how it is impacting our business operations.
In observance of the following holidays, our offices will be closed on the below days. Orders will begin processing the next business day. This includes any order with expedited shipping.
Thursday, Nov 25th - Thanksgiving Day
Friday, Nov 26th - Thanksgiving Holiday
Friday, Dec 24th - Christmas Eve
Monday, Dec 27th - Christmas (to be observed)
Friday, Dec 31st - New Year's Day 2022 (to be observed)
We hope that you are 100% satisfied with your purchase. If for any reason you are not, please view our full Return Policy HERE.