Shopping Support

COVID-19 Update

To do our part in protecting our community, we have temporarily closed our retail store, offices and operations. We want to confirm, we are still accepting and processing orders from Voluspa.com. We are however, working in a modified environment and remote, so please expect delays in the processing of your order. For more information, please visit the COVID-19 page

PROMOTIONS

Please note: All sale products are final sale and are not eligible for returns or exchanges. Promo codes cannot be combined. Only one promo code is allowed per order. The introductory subscriber promo code is good only on the first order that meets the respective criteria and is a one-time use only. Complimentary or "Free" items that are included in certain promotions may not be combined with other promotions.

 

$300 GIFT CARD GIVEAWAY

Write a product/site review and you will be entered to win a $300 Gift card to shop with on Voluspa.com. Every approved review gets one entry into the sweepstakes. The more reviews that you share, the more entries into the sweepstakes you will receive. Winner will be selected March 31, 2020 and announced via the Voluspa newsletter. Promo code not required. Not transferable and not redeemable for cash or credit on previous purchases. Void where prohibited. We reserve the right to end or change this offer at any time. 

CHOICE OF FREE MINI VOTIVE CANDLE ON ORDERS $50+

Receive a Free Mini Votive Candle sample on any online order of $50+ shipping within the United States. Limit one per order. Promo code not required. Not transferable and not redeemable for cash or credit on previous purchases. Returns or exchanges on samples are not permitted. Void where prohibited. We reserve the right to end or change this offer at any time. Samples not available for purchase.

 

FREE SHIPPING FROM MARCH, 20th, 2020:

We are still accepting and processing orders from Voluspa.com. However, due to COVID-19 we are working in a modified environment and remote. Please expect delays in the processing of your order. Free ground shipping will be offered on orders placed on March 20th, 2020 and after. Exclusively offered on www.voluspa.com. Promo code not required. Not transferable and not redeemable for cash or credit on previous purchases. Returns or exchanges on samples are not permitted. Void where prohibited. We reserve the right to end or change this offer at any time.

FREE MINI VOTIVE + FREE SHIPPING FOR JOINING OUR MAILING LIST

New subscribers will receive a promo code via email to use on their first online order of $50 or more, for orders shipped within the 48 continental United States. NOTE: ORDER FULFILLMENT WILL BE SEVERELY DELAYED. Not transferable and not redeemable for cash or credit on previous purchases. Returns or exchanges on samples are not permitted. Void where prohibited. We reserve the right to end or change this offer at any time. Samples not available for purchase 

OUR POLICY UPDATES

Due to COVID-19, some of our policies have been updated.

  • Our return policy will be extended to accept returns past 30 days for in-store and online purchases.

  • For information on online returns, reference our Return Policy.

  • We will continue to offer Free returns.

    Please visit out FAQs Page for commonly asked questions related to COVID-19 and how it is impacting our business operations.

      

    ORDER PROCESSING TIMES - DELAYED

    To do our part in protecting our community, we have temporarily shut down Voluspa’s operations. We will continue taking orders on Voluspa.com at this time, but are unable to process and ship. Once deemed safe to return, we will begin processing orders as they were received. Please expect a significant delay in shipping.  For more information, please visit our COVID-19 page.

    When we resume fulfillment of orders, shipping will be complimentary for all orders placed from March, 20th 2020. 

     

    HOLIDAY CLOSURES

    In observance of the following holidays, our offices will be closed on the below days. Orders will begin processing the next business day. This includes any order with expedited shipping.

     

    Wednesday, Jan 1 - New Year's Holiday
    Monday, May 25 - Memorial Day
    Friday, July 3 - Independence Day (to be observed)
    Monday, Sept 7 - Labor Day
    Thursday, Nov 26 - Thanksgiving Day
    Friday, Nov 27 - Thanksgiving Holiday
    Thursday, Dec 24 - Christmas Eve
    Friday, Dec 25 - Christmas

    SATISFACTION GUARANTEED

    We hope that you are 100% satisfied with your purchase. If for any reason you are not, please view our full Return Policy HERE.