Shipping Information
UPS Ground packages should be received within:
1 - 2 Days: California + Southwestern states
3 - 4 Days: Texas, Pacific Northwest + Some Midwestern states
4 - 5 Days: Southern + Northeastern states
For shipping information specific to your zip code, see UPS details here.
Orders placed on Voluspa.com ship from our headquarters in Irvine, California (92614). Currently processing times are 1 - 3 business days. Ground Shipping transit times vary by location the order is shipping to. Please reference the map below or UPS.com for more detail. Please account for both processing and transit times when placing an order.
SHIPPING RATES & ORDER PROCESSING
Continental US
Merchandise Total | Standard | 2-Day Air | Next Day Air |
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$49.99 and Under | $10.00 | $25.00 | $35.00 |
$50.00 and Over | Free | $25.00 | $35.00 |
Alaska, Hawaii and US Territories
* UPS Ground not applicable. Only shipping method offered.
Merchandise Total | 2-Day Air |
---|---|
$49.99 and Under | $25.00 |
$50.00 and Over | $25.00 |
*We cannot currently offer alternative shipping methods to the non-continental US.
Once the package has left VOLUSPA and is in the hands of the shipping carrier, we are not responsible for delivery delays due to inclement weather, if a package is not able to be delivered due to address errors, or other unforeseen shipping courier related delays. If information regarding your package is needed, please contact UPS Directly: 1 (800) 742-5877
MORE SHIPPING INFORMATION
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Receive complimentary ground shipping and a free sample on orders over $50+ (before tax). Ground shipping excludes Alaska, Hawaii & US Territories.
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Shipping costs are automatically calculated based on selected service at checkout.
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We are unable to ship to addresses without a recipient. This includes P.O. Boxes. We are currently unable to ship to APO/FPO Addresses
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For more detailed transit times for Ground Shipping, please reference UPS HERE. All orders ship from our headquarters in Irvine, CA, 92614.
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During high volume periods (i.e. sales and holidays) orders may experience a slight delay in processing times.
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We are unable to edit, add or remove items on an order once it has been placed. If there is an issue with an order or it needs to be canceled, please reach out to customer service as soon as possible at customerservice@voluspa.com and we will do our best to accommodate.
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We do not ship to Freight Forwarders or Re-Sellers.
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For more information about shipping orders outside the United States please contact customer service at customerservice@voluspa.com, or 855-498-0402.