Shipping Information

COVID-19 UPDATE

Voluspa.com continues to accept and process online orders. Our customer service team is available (while working remote) to answer any questions M-F 8:30AM – 4:30PM PST. Please send inquiries to customerservice@voluspa.com, or call by phone at (855) 498-0402. We kindly ask for your understanding and patience, as we navigate this ever-evolving situation.

 

SHIPPING RATES & ORDER PROCESSING

Please allow 1-2 business days to process an order before it ships.

Continental US

Merchandise Total Standard 3-Day Select 2-Day Air Next Day Air Next Day, Saturday Delivery
$49.99 and Under $7.00 $15.00 $20.00 $25.00 $35.00
$50.00 and Over Free $15.00 $20.00 $25.00 $35.00

Alaska, Hawaii and US Territories

Merchandise Total 2-Day Air
$49.99 and Under $20.00
$50.00 and Over $20.00

*We cannot currently offer alternative shipping methods to the non-continental US.

Severe weather conditions during transit may cause delays in delivery.

Orders placed on Voluspa.com ship from our headquarters in Irvine, California (92614). Ground Shipping transit times vary by location the order is shipping to. Please reference the map below or UPS.com for more detail. Please account for both processing and transit times when placing an order.

MORE SHIPPING INFORMATION

  • Receive complimentary ground shipping and a free sample on orders over $50+ (before tax). Ground shipping excludes Alaska, Hawaii & US Territories.

  • Shipping costs are automatically calculated based on selected service at checkout.

  • We are unable to ship to addresses without a recipient. This includes P.O. Boxes. We are currently unable to ship to APO/FPO Addresses.

  • At this time, please allow 1-2 business days to process an order before it ships.

  • Orders shipping 2 Day Air or Next Day Air must be placed by 11:00am PT for guaranteed delivery. 

  • For more detailed transit times for Ground Shipping, please reference UPS HERE. All orders ship from our headquarters in Irvine, CA, 92614. Please allow 2 days to process the order before it ships.

  • During high volume periods (i.e. sales and holidays) orders may experience a slight delay in processing times.

  • We are unable to edit, add or remove items on an order once it has been placed. If there is an issue with an order or it needs to be canceled, please reach out to customer service as soon as possible at customerservice@voluspa.com and we will do our best to accommodate. 

  • We do not ship to Freight Forwarders.

  • For more information about shipping orders outside the United States please contact customer service at customerservice@voluspa.com, or 855-498-0402.