Overview

We hope you are 100% satisfied with your Voluspa.com purchase. If for any reason you are not completely satisfied, Voluspa offers a refund or exchange on unopened and unused, full-priced items has been extended past 30 days of your purchase date (adjustable per COVID-19).

At this time, items ordered online cannot be returned in the Voluspa Fashion Island store. 

Initiate a Return HERE

Damages

If upon arrival, any part of your order is damaged, please email customerservice@voluspa.com as soon as possible and include your order number and a picture of the damage. Any inquiry must be received by Voluspa within 30 days of the purchase date (adjustable per COVID-19)Please note: Once product is removed from its original protective packaging, we cannot be responsible for any further damage due to improper handling.

Sale Items

All sale products are final sale and are not eligible for returns or exchanges. Online discounts and promotional codes cannot be combined with sale items. 

Custom Gift Sets

All custom gift sets are final sale and are not eligible for returns or exchanges.  

Bulk Orders

Bulk orders that have been pre-approved are made to order and are final sale. Bulk Orders are not eligible for returns or exchanges. Bulk discounts are not valid on sale items.

Further Questions?

Contact our customer care:
Monday through Friday between the hours of 8:30 AM - 4:30 PM PST
Phone: 855-498-0402
Email: customerservice@voluspa.com