Terms & Privacy

Voluspa respects your privacy and is committed to protecting our customers' personal information. By accessing our website at www.voluspa.com (the “Website), you are accepting the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, you are not authorized to use this Site. If you have any questions about the Voluspa Privacy Policy please contact us at customerservice@voluspa.com

CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at customerservice@voluspa.com.

INFORMATION COLLECTED

We collect and store any information that you enter on our Website or give us in any other way. While you can choose to not provide certain information, you may not be able to take full advantage of our service. We use the information that you provide for, among other uses, fulfilling orders, responding to requests, customizing products, improving our Website and services, and communicating with you. If you subscribe to Voluspa or make any other purchase through our company, we will ask you for your name, email address, shipping address, telephone number and credit card information. We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained through a secure third party vendor. Telephone numbers and email addresses are used to contact you regarding your order. Voluspa will not sell, rent or share your personal information, including your email address.

We also use Google properties including, but not limited to, Google Analytics, Google Webmaster Tools, Google Adwords and Google Tag manager to better improve our customers and site visitor's experience.

If you create an account that includes a personal password, please make sure to safeguard your password and other personal information. You may be liable for unauthorized use of our Website, as well as have your private information used by others. Additionally, we automatically gather certain information and statistics regarding the usage of the Voluspa Website through the use of cookies and other technologies. Although most browsers allow you to refuse cookies, they are necessary to access this Website and place orders.

HOW WE USE YOUR INFORMATION

We will not share or disclose your information to anyone except as described in this Privacy Policy. We use personally identifiable information for, among other uses, fulfilling orders, responding to requests, customizing products, improving our Website and services, tracking emails, communicating with you and otherwise enhancing your usage of the Website. We may also use the information to provide a personalized shopping history and/or to notify you about new services, special promotions, or offers.

In order to maintain and operate this Website and various features, certain trusted third party vendors may be permitted to access your information. These third parties can include a Website host, credit card processing companies, data analyzers, and order fulfillment centers.

In the event of a proposed or actual merger, sale, or acquisition of another type that involves part or allof the Voluspa business, or as part of a corporate reorganization, change in control, or sale of stock, we may transfer personally identifiable information. Should this occur any transferee would be bound by the terms of this Privacy Policy. We may be required by law either by subpoena, court order, administrative or governmental order to disclose information. We also reserve the right to disclose information if it is necessary to protect our rights or the rights of others, for fraud prevention, credit risk reduction, or to prevent harm to people/property.

We also may aggregate non-personally identifying information to use in improving the Website and business.

If you provide feedback, suggestions, or recommendations, we may, at our discretion, choose to use that information to improve our Website and business. If you provide self-identifying information we will only use it to respond to your feedback, suggestion, or recommendation. We will not share your information with others without your permission or unless you request it. Comments that you post on public forums such as social media sites (Facebook/Instagram/etc.), blogs, or message boards will contain the identifying information that you provided to said websites along with the time you posted your comments. Voluspa is not responsible for the content that you or other individuals post on websites not monitored or controlled by Voluspa.

If you choose to purchase a gift for another individual or choose to refer someone else to our Website or business, we may ask for that individual's name, shipping address, phone number, and email address. Voluspa will store this information for the purposes listed above and to contact the individual regarding any referral that you made. The other individual can contact Voluspa at any time to request removal of their information from the Voluspa database.

UNSUBSCRIBE; OPT OUT

Email addresses submitted to any of our mailing lists will be used solely for the purpose of sending you special offers and announcements from Voluspa and other partners. Emails we send will include information on how to unsubscribe from our lists. You may also unsubscribe from any Voluspa email list at any time by sending an email to customerservice@voluspa.com.

HOW WE PROTECT YOUR INFORMATION

In order to help protect and keep confidential any information that we receive from you, we follow reasonable technical and management policies. These include encrypting your credit card number and personal information using secure socket layer (SSL) technology to provide secure transmission of your information from your computer or mobile device to our servers. Additionally, only those employees of Voluspa and third party vendors who need access to your personal information to provide your services are allowed such access. Although we work to ensure your personal information is kept secure, please keep in mind that no computer system is one hundred percent secure.

If you have registered an account with Voluspa, you may access and update your personal information and email preferences either by logging into our Website or by sending an email to customerservice@voluspa.com. Although we will attempt to be as prompt as possible with any opt-out requests, you may continue to receive various electronic communications from us for up to 10 business days after your request has been submitted.

LINKS TO OTHER SITES

Our Website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. Voluspa has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services.

AMENDMENTS TO POLICY

We reserve the right to change our Privacy Policy at any time and without forewarning. We will post any revised Privacy Policy on this page so that you will be able to determine how your information is gathered and used. Your continued use of this Website indicates your assent to the Privacy Policy as posted.

CALIFORNIA PRIVACY RIGHTS

Pursuant to California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties' or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address:

Re: California Privacy Rights Notice
Voluspa
2900 McCabe
Irvine, CA 92614

*Please allow 30 days for a response